FAQ

Yes! 🌍 We ship to many other countries around the world.

Shipping rates and delivery times vary depending on your location — just enter your address at checkout to see available options and costs.

If your country doesn’t appear at checkout, please contact us and we’ll help arrange shipping for you.

Standard Parcel Delivery 6-10 business days Starting at AUD$20 per order. All delivery estimates are given at the time of purchase during checkout.

Standard Parcel Delivery 8-12 business days Starting at AUD$10 per order. All delivery estimates are given at the time of purchase during checkout.

Orders are usually processed within 1–3 business days. Delivery times vary depending on your location:

• Perth, Australia: as fast as 2 business days

• Elsewhere in Australia: 3–7 business days

• International: up to 15 business days

Delivery times also depend on your chosen shipping option. You can find more details on each product page and at checkout.

Once your order ships, you’ll receive a tracking number via email so you can keep an eye on it.

Would you like to use your NDIS funding to purchase a craft kit? Simply email us at info@mycraftmaster.com to request an invoice for the craft kit/s that you would like to order. We'll provide you with the invoice, which you can then claim with NDIS. Your craft kit will be dispatched once the invoice is paid.

Yes, you can purchase individual craft kits from our shop without subscribing. Choose from our wide selection of DIY projects and enjoy crafting at your own pace.

Shipping costs depend on your location, order size, and selected delivery method. Exact fees are calculated at checkout. We offer free standard shipping on all Australian orders.

If your country doesn’t appear at checkout, contact us at info@mycraftmaster.com. We’ll help you arrange shipping so you can still enjoy our craft kits.