Question 1

Do you ship internationally?

Accepted Answer

Yes! 🌍 We ship to many other countries around the world.
 Shipping rates and delivery times vary depending on your location — just enter your address at checkout to see available options and costs.
 If your country doesn’t appear at checkout, please contact us and we’ll help arrange shipping for you.

Question 2

What are the shipping options for US & Canada orders?

Accepted Answer

Standard Parcel Delivery
6-10 business days
Starting at AUD$20 per order. All delivery estimates are given at the time of purchase during checkout.

Question 3

What are the shipping options for New Zealand orders?

Accepted Answer

Standard Parcel Delivery
8-12 business days
Starting at AUD$10 per order. All delivery estimates are given at the time of purchase during checkout.

Question 4

How long will my order take to arrive?

Accepted Answer

Orders are usually processed within 1–3 business days. Delivery times vary depending on your location:
 • Perth, Australia: as fast as 2 business days
 • Elsewhere in Australia: 3–7 business days
 • International: up to 15 business days
Delivery times also depend on your chosen shipping option. You can find more details on each product page and at checkout.
Once your order ships, you’ll receive a tracking number via email so you can keep an eye on it.

Question 5

How can I place an order with NDIS funding?

Accepted Answer

Would you like to use your NDIS funding to purchase a craft kit? Simply email us at info@mycraftmaster.com to request an invoice for the craft kit/s that you would like to order. We'll provide you with the invoice, which you can then claim with NDIS. Your craft kit will be dispatched once the invoice is paid.

Question 6

Can I purchase a craft kit without subscribing?

Accepted Answer

Yes, you can purchase individual craft kits from our shop without subscribing. Choose from our wide selection of DIY projects and enjoy crafting at your own pace.

Question 7

What are the shipping fees?

Accepted Answer

Shipping costs depend on your location, order size, and selected delivery method. Exact fees are calculated at checkout. We offer free standard shipping on all Australian orders.

Question 8

What happens if my country isn’t listed at checkout?

Accepted Answer

If your country doesn’t appear at checkout, contact us at info@mycraftmaster.com.() We’ll help you arrange shipping so you can still enjoy our craft kits.

FAQ

Welcome to the My Craft Master FAQ page! We’ve compiled answers to our most common customer inquiries about our DIY craft kits, monthly subscriptions, and more. If you have any other questions, feel free to contact us at info@mycraftmaster.com.

About
About Us
FAQs & Shipping
Reviews
Blog
Contact Us
Events
Store Policies

FAQ

Welcome to the My Craft Master FAQ page! We’ve compiled answers to our most common customer inquiries about our DIY craft kits, monthly subscriptions, and more. If you have any other questions, feel free to contact us at info@mycraftmaster.com.

About About Us FAQs & Shipping Reviews Blog Contact Us Events Store Policies

About
About Us
FAQs & Shipping
Reviews
Blog
Contact Us
Events
Store Policies